The complaint was marked as ‘resolved’ in the system, and the player was encouraged to reach out for future assistance if needed. The player from Armenia faced a delay in payment from NewLucky casino for two days, resulting in a loss of 300 euros. Despite being told that the withdrawal was processed, the funds were still not received. The issue was resolved when the player confirmed that the money had been withdrawn. The issue was resolved as the player confirmed that the withdrawal had been successfully paid out.
Player’s withdrawal is delayed unusually.
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